TL Nails

Reviews about TL Nails

• Kelly Chung

  Sep, 28 2018
  ★ ☆ ☆ ☆ ☆
  I hate the fact that Google gives you the option of rating at least one star because this ratchet place deserves ZERO to NEGATIVE stars.
  
  My experience at this nail place was extremely unpleasant. Guys, please please take my word for it.
  
  I came in on a Thursday night more than an hour before the store closed. I specifically wanted a pedi and a mani. The lady who was painting my toe nails was doing such a reckless and careless job(I.e. She painted on the center and completely missed the sides of the nail). I politely asked her a few times if she can fix the missed spots, to which, she responded that it was Okay. After coming home, I had to actually repaint my toes nails because IT WAS THAT BAD. I mean, even my 6 yr niece could have done a better job.
  
  Then I proceeded to get my mani done. She tossed my belongings on the table like it was garbage. When she was filing my nails, I politely asked her if she could file down more so the nails can look even. This is a normal customer request, don't you think? However, she responded "I have no time for this. I gotta go home and make dinner." Appalled at her response, I mentioned what I had wanted originally. She then said, "I don't have time for this... You should not come back to this salon." I politely asked her is this how you normally treat your customers? She said, "there are nice customers and there are rude customers. You are a rude customer. " I shockingly asked her "what have I done to you to make you so angry?" She blatantly and brazenly said, "I am hungry for money but I don't need YOUR money. So don't come back here again." I responded, no worries, I won't come back here. I then had to pay for my messed up toe nails and unpainted finger nails of which she charged me $5 for filing????!!! Incredible...
  
  This place is unworthy of being an opened business. Worst customer service of my life. PLEASE DONT GO HERE UNLESS YOU WANT TO HAVE MESSED UP NAILS AND AN UNPLEASANT EXPERIENCE LIKE I HAVE. or if you are okay with paying $30 for a 6 yr old job, that's fine by you. DO NOT GO TO THIS PLACE.

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